Terms and Conditions

Effective Date: April 2, 2025

These Terms and Conditions (“Terms”) govern your access to and use of ConcertIndustry.com (“Site”) and the TOUR SCOUT service (“Service”), operated by Ground Branch Inc (“Company”). By accessing the Site or purchasing or using the Service, you agree to be bound by these Terms.

1. Use of the Site and Service

You must be at least 18 years old to use this Site and Service. You agree to use TOUR SCOUT for lawful purposes only. You may not use the Service for any unlawful, unauthorized, or commercial exploitation outside of its intended touring and live event use case.

2. Account Registration

To access certain features, you may be required to register for an account. You agree to provide accurate and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials.

3. Subscriptions and Billing

TOUR SCOUT is offered as a subscription service. By purchasing a subscription, you agree to pay the fees displayed at the time of purchase. Subscriptions auto-renew unless canceled before the next billing cycle. You may cancel at any time via your account settings. All fees are non-refundable unless otherwise stated.

4. Intellectual Property

All content on the Site, including the TOUR SCOUT software, tools, branding, and underlying technology, is the intellectual property of Ground Branch Inc. You may not copy, modify, distribute, or create derivative works from any portion of the Site or Service without express written permission.

5. User Content

You retain ownership of any data or content you upload. By submitting content to the Service, you grant Ground Branch Inc a non-exclusive license to use that content as necessary to operate and improve the Service.

6. Disclaimer of Warranties

TOUR SCOUT is provided “as is” and “as available.” We do not guarantee that the Service will be uninterrupted or error-free. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement.

7. Limitation of Liability

To the maximum extent permitted by law, Ground Branch Inc shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the Site or Service.

8. Termination

We reserve the right to suspend or terminate your access to the Site or Service at any time, without notice, for conduct that violates these Terms or is harmful to other users or the Company.

9. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws provisions.

10. Contact Us

For questions about these Terms or the Service, you can reach us at support@concertindustry.com.

11. AI-Generated Content Disclaimer

The TOUR SCOUT platform may provide recommendations, logistics support, and routing suggestions using artificial intelligence. While we aim to offer helpful and contextually relevant information, all decisions based on AI output are the sole responsibility of the user. Users should validate important routing, safety, and financial decisions independently. Ground Branch Inc is not liable for outcomes based on AI-generated insights.

12. Data Storage & Retention

We store your uploaded tour data, documents, and preferences to support your ongoing use of the Service. You may request data deletion at any time by contacting support. We do not sell or share your content with third parties for marketing purposes.

13. Feedback and Feature Suggestions

By submitting feedback, suggestions, or feature requests, you grant Ground Branch Inc a non-exclusive, royalty-free license to use, modify, and incorporate them into current or future versions of the Service without any obligation to compensate you.

14. Security and Availability

We implement reasonable technical and organizational measures to protect your data and maintain service uptime. However, we cannot guarantee uninterrupted access or immunity from outages, data loss, or cyber threats.