Privacy Policy

Effective Date: April 2, 2025

This Privacy Policy describes how Ground Branch Inc (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website, ConcertIndustry.com, and the TOUR SCOUT service (collectively, the “Service”).

1. Information We Collect

We collect information that you provide directly to us, including:

Account information (name, email, password)
Payment information
Tour data and preferences
Communication preferences
Feedback and support requests

2. How We Use Your Information

We use the information we collect to:

Provide and maintain the Service
Process your payments
Send you important updates and notifications
Respond to your requests and support needs
Improve and develop our Service
Protect against fraud and abuse

We do not sell your personal information. We may share your information with:

Service providers who assist in operating our Service
Legal authorities when required by law
Other parties with your consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
Export your data

6. Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences
Analyze Service usage
Improve our Service

7. Children’s Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@concertindustry.com.